WFJ Receives Prestigious Customer Service Award and Award of Excellence from LegalShield
WFJ’s On-Call Consultants Call Center Team was presented the Customer Service Award as the Call Center of the Year at LegalShield’s annual International Convention in Oklahoma City. This award recognizes the professional and prompt manner in which our team answers the calls from LegalShield and its members. Our team successfully handled 53,120 calls last year with a .001% abandonment rate. …